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Quality Assurance Agency for Higher Education

Information

Evaluation mechanism

Evaluation target

universities and colleges of higher education

Evaluation category

institutional level and program/subject/discipline level

Evaluation methods

audit

Evaluation procedure

Outline of the institutional audit process
1. Audit visit minus not less than 28 weeks: QAA's Information Unit (IU) provides the QAA Assistant Director (AD) with a summary of the institution's TQI set and a commentary which will be sent to the institution.
2. Audit visit minus not less than 24 weeks = preliminary meeting: AD visits institution to meet institutional representatives and students. AD provides briefing on the process of audit and provides guidance on the institution's briefing paper and the student submission. Institution comments on the accuracy of the IU TQI summary paper.
3. Audit visit minus 10 weeks: QAA receives the institutional briefing paper. QAA receives the students' written submission if applicable (see note 1 below).
4. Audit visit minus five weeks =briefing visit: Audit team and AD undertake the briefing visit to the institution. Audit team holds a meeting with the head of the institution, appropriate senior staff of the institution and student representatives. Audit team identifies broad lines of enquiry for the audit visit. Audit team meets institutional representatives to agree the programme for the audit visit and audit trails. Any additional information required before or during the audit visit is identified.
5. Audit visit: Audit team visits the institution for up to five working days; AD joins the team for the final part. Audit team meets staff and students for discussion of lines of enquiry, including the audit trails.
6. Audit visit plus two weeks: Letter outlining the audit findings is agreed by the audit team and sent to the head of the institution by the AD.
7. Audit visit plus eight weeks: QAA sends the draft report to institution.
8. Audit visit plus 12 weeks: Institution responds to the draft report.
9. Audit visit plus 20 weeks: Report is published on the web.

Evaluation indicators

1. Institutional management of academic standards
This will cover the use made of external examiners, internal and external reviews,assessment policies, the Academic Infrastructure and other reference points,management information, and other relevant topics.
2. Institutional management of learning opportunities
This will cover the use made of external examiners, internal and external review,students as partners in quality management, research activity to inform learning opportunities, other modes of study (such as workplace and flexible and distributed learning), the Academic Infrastructure and other reference points, management information, learning resources, admissions policies, student support, staff appraisal and support, and other relevant topics.
3. Institutional approach to quality enhancement
This will cover the use made of external examiners, internal and external review, the Academic Infrastructure and other reference points, students as partners in quality enhancement, management information, dissemination of good practice, staff development and reward, and other relevant topics.
4. Collaborative arrangements
This will cover the use made of external examiners, internal and external review of collaborative arrangements, the Academic Infrastructure and other reference points, the use made of management information including feedback, and other relevant topics.
5. Institutional arrangements for postgraduate research students
This will cover the use made of external examiners, internal and external review of research provision, research students as partners in quality management, the Academic Infrastructure and other reference points, management information including feedback, and other relevant topics.
6. Published information
This will cover the approach to ensuring the accuracy and completeness of published information, students' experience of published information and other information relating to their programmes of study, and other relevant topics, and there will be a sample of the accuracy and completeness of TQI.

Claim and appeal mechanism

QAA將報告草案送交受評機構後,受評機構可對報告草案提出回應

Periodical follow up mechanism

機構審核:
1. 英格蘭及北愛爾蘭六年一次
2. 蘇格蘭每四年一次
3. 威爾斯每六年一次

Evaluation manpower and growth mechanism

Check and improvement of the evaluation mechanism

Announcement and application of the evaluation results

Others




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Higher Education Evaluation & Accreditation Council of Taiwan http://www.heeact.edu.tw/
  7F., No.179, Sec. 1, Heping E. Rd., Da-an District, Taipei City 106, Taiwan (R.O.C.)

National Academy for Educational Research http://www.naer.edu.tw/
  Headquarter Campus: No.2, Sanshu Rd., Sanxia Dist., New Taipei City 237, Taiwan (R.O.C.)
  Taipei Branch: No.179, Sec. 1, Heping E. Rd., Da'an Dist., Taipei City 106, Taiwan (R.O.C.)
  Taichung Branch: No.67, Shifan St., Fengyuan Dist., Taichung City 420, Taiwan (R.O.C.)